DermaClinic Center – Patient Rights and Advocacy Policy

At DermaClinic Center, we are committed to providing compassionate, safe, and respectful care for every patient. This Patient Rights and Advocacy Policy outlines the rights of all patients receiving care at our facility and describes how we protect, respect, and advocate for them.

Patient Rights

Patients have the right to:

• Receive respectful, considerate, and non-discriminatory care.
• Be informed about their diagnosis, treatment options, and prognosis in a clear and understandable way.
• Participate in decisions about their care, including the right to refuse treatment.
• Confidentiality and privacy of their medical records and personal information.
• Access to their own medical records upon request.
• Voice concerns, complaints, or grievances without fear of retaliation.
• Receive care in a safe environment, free from abuse, neglect, or exploitation.

Patient Responsibilities

To ensure the best care, patients are expected to:

• Provide accurate and complete information about their health.
• Follow the treatment plan agreed upon with your providers.
• Respect staff, other patients, and facility rules.
• Meet financial obligations related to their care.

Advocacy and Support

Patients may designate a family member, friend, or patient advocate to assist in decision-making.

Our Patient Advocacy team is available to answer questions, address concerns, and assist with complaints.

Complaints will be reviewed promptly, and patients will receive a response in a timely manner.

Contact Information

For any concerns about patient rights or to contact the Patient Advocate, please reach us at:
📧 sales@dermaclinicenter.com